Next Day Animations Social Responsibility

Scorecard 2024

Net Promoter Score (average): 9.6

goal: 90% responses are a 9 or 10

Mission Score (% 10/10): 59.1%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness: 93%

goal: at least 90%

Monthly staff volunteer hours (average): 6.1 hours per month

goal: 30 hours per month

Grants Awarded to Nonprofits: 0

goal: 2 grants

Scholarships Awarded: 4 ($750 each)

goal: 3 scholarships

Scorecard 2023

Net Promoter Score (average): 9.8

goal: 90% responses are a 9 or 10

Mission Score (% 10/10): 43.8%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness: 93%

goal: at least 90%

Monthly staff volunteer hours (average): 8.8 hours per month

goal: 30 hours per month

Grants Awarded to Nonprofits: 1 ($5,000)

goal: 2 grants

Scholarships Awarded: 4 ($750 each)

goal: 3 scholarships

Scorecard 2022

Net Promoter Score (average): 9.9

goal: 90% responses are a 9 or 10

Mission Score (% 10/10): 48%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness: 93%

goal: at least 90%

Monthly staff volunteer hours (average): 27.33 hours per month

goal: 30 hours per month

Grants Awarded to Nonprofits: 2 ($5,000 each)

goal: 2 grants

Scholarships Awarded: 4 ($750 each)

goal: 3 scholarships

Scorecard 2021

Net Promoter Score (average): 9.6

goal: 90% responses are a 9 or 10

Mission Score (% 10/10): 43.4%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness (scale of 5): 4.5

goal: at least 4

Monthly staff volunteer hours (average): 39.7 hours per month

goal: 30 hours per month

Grants Awarded to Nonprofits: 2 ($5,000 each)

goal: 2 grants

Scholarships Awarded: 4 ($750 each)

goal: 3 scholarships

Scorecard 2020

Net Promoter Score (average): 9.5

goal: all responses are a 9 or 10

Mission Score (% 10/10): 39.2%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness (scale of 5): 4.4

goal: at least 4

Monthly staff volunteer hours (average): 35.3

goal: 30 hours per month

Grants Awarded to Nonprofits: 1 ($5,000 each)

goal: 2 grants

Scholarships Awarded: 4 ($750 each)

goal: 3 scholarships

Scorecard 2019

Net Promoter Score (average): 9.8

goal: all responses are a 9 or 10

Mission Score (% 10/10): 40.1%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness (scale of 10): 8.9

goal: at least 8

Monthly staff volunteer hours (average): 16.9

goal: 30 hours per month

Grants Awarded to Nonprofits: 2 ($5,000 each)

goal: 2 grants

Scholarships Awarded: 3 ($750 each)

goal: 3 scholarships

Scorecard 2018

Net Promoter Score (average): 9.7

goal: all responses are a 9 or 10

Mission Score (% 10/10): 32.3%

goal: at least 30% of clients receive a mission score of 10

Staff Happiness (scale of 10): 8.7

goal: at least 8

Monthly staff volunteer hours (average): 27.7

goal: 30 hours per month

Grants Awarded to Nonprofits: 2 ($5,000 each)

goal: 2 grants

Scholarships Awarded: 3 ($750 each)

goal: 3 scholarships

Scorecard 2017

Net Promoter Score (average): 9.7

Mission Score (% 10/10): 38.5%

Staff Happiness (scale of 10): 8.4

Monthly staff volunteer hours (average): not recorded

Grants Awarded to Nonprofits: 2 ($5,000 each)

Scholarships Awarded: 2 ($750 each)

Net Promoter Score: After every project, we ask our clients “How likely on a scale of 1 to 10 are you to recommend our services to a friend or colleague?”

Mission Score: After every project, our team determines a mission score on a scale of 1 to 10 assessing how mission-aligned we are with the client.

Staff happiness: We conduct an annual Employee Net Promoter Score survey. The number reported is the percent of staff who are promoters. Note that prior to 2022, we surveyed staff every 4-6 weeks with the question “On a scale of 1 to 10, how happy are you at work?”

Volunteer hours: We ask staff to record all volunteer time done outside of work or through work sponsored activities.